Japane Our company recently visited the TOTO Kohoku Showroom. We were joined by a sales representative from the TOTO Konan Sales Office, as well as the primary distributor, Niwa Yogyo. By examining actual products firsthand, we gained multifaceted insights into features, design aspects, and important points to consider during installation.
Attention to Detail You Can’t See in a Catalog
“There’s an incredible level of dedication you simply can’t grasp by reading a catalog”—this was our strongest impression from the visit. Seeing and touching real products—ranging from unit baths to kitchen systems—offered a tangible sense of quality and performance, while also granting deeper insights into the manufacturer’s vision and passion.
Accelerating the Growth of On-Site Survey Consultants Through Showroom Experiences
As a Manufacturer-Authorized Installation company for TOTO and other manufacturers, our team handles everything from on-site Survey to daily installations across dozens of locations. In January, a mid-career hire who joined our company took part in the showroom tour. Since joining, he has routinely accompanied senior staff to more than five on-site surveys a day, learning how to:
- Understand customer needs through effective interviews
- Propose and plan remodel solutions tailored to each site’s unique characteristics
However, opportunities to envision what a “new bath or kitchen” would actually look like were limited. Experiencing the showroom added a whole new dimension to his on-site knowledge, sparking numerous proposal ideas. He noted, “Being able to personally experience features like Rakuyu (comfort bathing), special lighting, and the Hokkarari Floor system was essential. Without seeing them in person, it’s hard to explain how great they really are. This will be invaluable for future on-site surveys.”
The Perfect Opportunity to Resolve Questions on the Spot
One of the biggest advantages of a showroom visit is the ability to get direct answers from in-house experts and manufacturer representatives—filling in the gaps not covered by on-site surveys alone. Watching one question after another get resolved in real time accumulates into rapid professional growth in a short period.
MEGAVAX’ Proprietary Program, “Bathers X”
Bathers X—an “intersection” designed to transcend conventional boundaries and embrace fresh perspectives. Building upon the extensive field experience and diverse ideas cultivated by “Bathers,” we merge them with the unknown realm represented by “X” to simultaneously advance people and culture, past and future, practice and learning. Through this newly integrated platform, which features our core systems and a unique training program, we create a field where different values and viewpoints intermingle—like an ocean with indistinct boundaries—illuminating infinite possibilities as a shaft of light dissolves existing barriers. Leveraging this “X,” we draw out bold new potential in both companies and individuals, fostering new value from the ever-evolving intersection.
Human Resource Development” as Part of Bathers X’s Mission for Sustained Business Success
One of the key initiatives under “Bathers X” is our human resource development program, designed to foster an environment where practical work experience and multifaceted learning happen simultaneously. Consultants regularly return to the office to discuss any on-site questions with senior colleagues, and we integrate AI chatbot assistance to supplement their knowledge, ensuring an unbroken cycle of learning. To refine on-site surveys and consulting accuracy, we provide an extensive system covering product features by manufacturer, installation know-how, the latest technologies, and market trends. We also assign mentors from outside consulting roles, ensuring diverse viewpoints that help each consultant deepen their expertise and become agents of growth for future generations—driving both the continuity and further evolution of the unit bath culture.
Conclusion: How Experience Leads to Enhanced Proposal Skills
The insights gained during our visit to the TOTO Kohoku Showroom were entirely based on real-world observation—things you won’t find in a catalog. By personally exploring the showroom, interacting with actual products, and understanding the manufacturers’ passions and unique selling points, we can now offer even more high-quality remodel proposals and consulting.
At MEGAVAX, this on-site and continuous-learning cycle is integrated into our training programs, enabling both newly onboarded and seasoned team members to expand their perspectives and experience. This ensures we remain equipped to propose the very best in bath and kitchen remodels tailored to each customer’s needs.
Contact Us
- • If you’re interested in unit bath renovations or on-site consulting
- If you’re considering updates to your kitchen or bath products
- • If you have questions about choosing a unit bath or arranging a showroom visit
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